Shipping & Delivery Information
We work with trusted international suppliers based in Asia, Europe, and the United States, including manufacturers operating through global marketplaces. This allows us to offer competitive prices and high-quality products to customers in the United Kingdom.
Your order is shipped directly from our suppliers to your delivery address.
Delivery Timeframes
Estimated delivery time to the United Kingdom is 5 to 8 business days, depending on the destination and local courier services.
Please note:
-
Delivery times are estimates and may vary due to customs procedures, peak periods, or external factors beyond our control.
-
Any delays caused by customs clearance are not included in the estimated delivery timeframe, as these processes are handled by UK customs authorities.
Customs & Import Charges
International shipments may be subject to UK VAT, customs checks, or import duties.
Any additional charges imposed by customs authorities are the responsibility of the customer.
Order Processing & Tracking
Once your order is confirmed, it will be processed and dispatched within 1 to 3 business days.
A tracking number will be sent to your email address within this period, allowing you to monitor your shipment.
Delayed or Lost Orders
If your order exceeds the estimated delivery timeframe, please check the tracking information first.
If the carrier is unable to locate your parcel or no updates are available, contact our customer support team so we can investigate the issue with our suppliers.
If a confirmed logistics issue is identified and the order cannot be delivered, a full refund will be issued after verification.
